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We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. Our services are now back online and we’re actively working to fully return them to regular operations. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.
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Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. The underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem. We’ve been working as hard as we can to restore access, and our systems are now back up and running. To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms. Facebook shares apology and engineering update
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